Orders and settings

Where is my order confirmation?

First check if your shipment has been dispatched. If we have processed your order, that means you will also receive an invoice (receipt) for your order. You should also have order creation confirmation mail.

Please remember to check also your junk mail folder.

Note also that some email providers use other filters also, and you might be able to find your order confirmation also under a label "promotional" or "shopping".

The email may come from the address entertainment-trading.

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Open hours

Monday – Friday
08:00 – 20:30
Saturday – Sunday
08:00 – 15:30

If you sent us an e-mail already, please notify our supporter so we can help you better. :)

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