We would kindly ask for a little bit of patience with shipping times during December. During the biggest shopping season of the year minor delivery delays can occur. If your shipment is delayed by more than a week, then we would ask you to send our support an email so that we can investigate the matter. :-)
Buy your Christmas gifts from Coolshop! All orders made between 1. Nov - 23 Dec can be returned up until 15 Jan 2020! Read more here.

How do points work?

In Coolshop we want to be cool and show our loyal and great customers that we appreciate them. Therefore every time you shop with us you will earn Coolshop points.

The amount of points earned depends on the final sum of your purchase. The points will re registered to your account approx. 21 days after your order has been dispatched.

You can always check your point balance from here.

The points can be used to lower the price of your next purchase. Upon confirming your order click the use points button and we will deduct the price automatically from your purchase.

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Open hours

Monday - Thursday
08:00 - 16:00
Friday
08:00 - 15:00

If you sent us an e-mail already, please notify our supporter so we can help you better. :)

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