We would kindly ask for a little bit of patience with shipping times during December. During the biggest shopping season of the year minor delivery delays can occur. If your shipment is delayed by more than a week, then we would ask you to send our support an email so that we can investigate the matter. :-)
Buy your Christmas gifts from Coolshop! All orders made between 1. Nov - 23 Dec can be returned up until 15 Jan 2020! Read more here.

I have a new payment card; can I update my payment info?

Yes, that is no problem. Go to your order on your profile. Click "Show order". There you will find an option to make a new payment on the existing order. Clicking this will open a new window where you can enter the new card details.

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