All comments

  • Caleb Kemble
  • 2 weeks, 6 days ago

DO NOT BUY THIS! This is a great mouse however mine is quite new (from here), the postage was awful, it's box was damaged (mouse was ok), but the mouse has spasms and will sometimes disconnect itself!

  • Customer service
  • Staff
  • 2 weeks, 5 days ago

Hi Caleb, We are sorry to hear that the package had a rough journey to you. If there is anything wrong with the product, then please contact us on email info@coolshop.co.uk, and we will help you on the matter :)

  • Elvina Khan
  • 1 month, 1 week ago

Hi i need to know what country version is this racket ?

  • oscar garay
  • 1 month, 4 weeks ago

Can activate this code in USA?

  • Customer service
  • Staff
  • 1 month, 3 weeks ago

Hi Oscar, Unfortunately not. The game is region locked to the EU console :)

  • Charles Tsang
  • 2 months ago

Can you confirm that the in game language does NOT have English? I'd buy it, but for that...

  • Customer service
  • Staff
  • 2 months ago

There IS English language in the game. I will correct the error on our site :)

  • Charles Tsang
  • 2 months ago

Cool! Ordering now!

  • Gavin Devonport
  • 3 months, 2 weeks ago

Official Nintendo adaptor. It arrived in 5 days sent from Denmark. The cheap Jiffy type envelope packaging was a poor choice leading to slightly crushed corners of the box.

  • susan king
  • 3 months, 3 weeks ago

HI can you tell me when Saints Row: Gat Out of Hell will be in stock and ready to send. It was due in today but it still states no stock. I placed an order on the 9th March. My son is driving me mad and keeps asking how long it will take to arrive. Any info will be gratefully received. Thank you

  • Jordan Green
  • 4 months, 2 weeks ago

Nice Amiibo to have, good for just under £15. has a few nice details to the Zelda figurine itself and plastic support isn't as visible as the other ones which makes it seem presented more nicely as a figurine and since these Amiibo figurines have duality with being able to used in a small handful of nintendo games and good for display, its worth the £15-£20 price tag I've seen for most of these amiibos.

  • Sam Lewis
  • 9 months, 3 weeks ago

Product being sold is the English version of this game. Actual product isn't the English version!

  • valgek
  • 11 months, 2 weeks ago

Purchased a code before and the redeem code is "already used". I contacted the official Origin support, but they told me to contact the retailer I bought it from.

  • Marcin Oleszczuk
  • 11 months, 3 weeks ago

Lego Creator sets are a good way to biuld up a Great Big box of lego for beginers. Great stuff, Great value, Great toy...! Excellent service item arrived early. Thanks!

  • US Guy
  • 1 year, 2 months ago

I'll pay for somebody in the UK to ship me a copy to the United States

  • US Guy
  • 1 year, 2 months ago

When will it be released in the US?

  • Gary Sham
  • 1 year, 3 months ago

Is it released already? May it be post to Hong Kong?

  • Stephen Innes
  • 1 year, 4 months ago

£73??? Got mine from Ebay brand new £40!!! And that was a "Buy it now!" with 10 others!! This is the dearest I've seen it anywhere! AND there P4C Turtle Beach headset! Game asked £17 for there's! But one positive for this website,most of there games are cheaper! But most big retailers do free P+P too!! I'd defo look elsewhere for some things but come here for others!

  • Steve Fairclough
  • 1 year, 11 months ago

I think you're going to have to drop the price from £44.95 to be competitive. Most other online sites are currently £39.95 with free shipping.

  • Dean Williams
  • 2 years, 3 months ago

Great service...ordered Thursday received following Tuesday...best price i could find anywhere

  • Huw McNamara
  • 2 years, 3 months ago

Ordered this for release date, you sent me Just Dance for the Wii instead. I HATE YOU SO MUCH RIGHT NOW.

  • Phil Eastwood
  • 2 years, 5 months ago

Is this the UK PAL version of the game if it is being send from Denmark? Bit misleading if your website ends in .co.uk

  • kirsty reeves
  • 2 years, 6 months ago

I have orderd call of duty on psvita this morning and after reading all the comments i was terrified but i orderd before reading the comments. My order was shipped this afternoon a few hours after orderd. I spoken to live chat who are helpful. I will update again when i recieve my item but so far so good. The only very tiny fault i have is if you email you dont geta responce but live chat are great so this makes up for the email.

  • kirsty reeves
  • 2 years, 6 months ago

Well still cant update as ive still not received my order. After emailing coolshop i was told its either delayed or lost and i will need to fill out and sign a form to get a refund. I do not think its delayed as ive ordered different items from different places at the same time and they all come within days of me ordering. I do not think its going to arrive. Im very annoyed that after i emailed asking if my order will be here before xmas as its a gift and they replied yes but still not here. Not happy!

  • Brad Caldeira
  • 2 years, 7 months ago

I've brought this today, have you got them in stock yet and when will it be sent?

  • Dan Smith
  • 2 years, 7 months ago

says you have stock from today is this correct could i order now then

  • a badsaw
  • 2 years, 7 months ago

order this for a xmas present and there asking me from bank staements and passort numbers ive reported this company to trading standards and iam seeking legal help

  • Andrew Allen
  • 2 years, 7 months ago

Hello. This game is 'unavailable' at all other shops, could you tell me whether you do actually have some in stock?

  • C/O Rohina Pandya
  • 2 years, 7 months ago

Ordered care package and this fool sent it out on the 14th I spent £170 and this fool didn't bother to send so I can enjoy the weekend.

  • Joshua Nembhard
  • 2 years, 7 months ago

Has anyone got the black ops 2 yet and lives in the UK

  • Anna St.Lu
  • 2 years, 7 months ago

Squashed.. I have my copy with box somewhat, squashed. It's a real shame for the price we pay for a special edition (obviously therefore, important to us, otherwise would have bought the standard edition from just anywhere) that this company then sends it out simply thrown into a jiffy bag & that's it. I'm not surprised it arrived as a 'squashed special edition' considering.. but will not order from here again as a result of this. I would rather have paid extra money to have it delivered by a better quality company *in tact* than paying less for what eventually arrived.

  • Jessica Barnfield
  • 2 years, 7 months ago

Anyone still waiting for their copy?

  • Robert Hulston
  • 2 years, 7 months ago

yeah im still waitingfor my copy iv sent a email to them, and there looking into it, but they sent some royal mail compensation claim forms not looking good

  • Thomas Butt
  • 2 years, 7 months ago

I rang the royal mail trying to find out more when they sent me that same email and the royal mail says you can track it yourself if you can get the tracking number off customer services so I'm going to try and find out what has actually happened also if its been sent from Denmark where the companies based then according to royal mail they say that the estimated time would be 28 days

  • Ann Barrett
  • 2 years, 7 months ago

I recieved Black ops 2 today and my boys will be so happy later. Thank you coolshop.

  • LEIGH BOND
  • 2 years, 7 months ago

What date was it dispatched?

  • COLIN STOTT
  • 2 years, 7 months ago

Has anyone got theres yet ?

  • Daniel White
  • 2 years, 7 months ago

Nope. Sent out the 8/11 and I'm still waiting. Rather disappointed actually as are many.

  • LEIGH BOND
  • 2 years, 7 months ago

Mine was sent on the 9th, hoping it comes tomorrow

  • Daniel White
  • 2 years, 7 months ago

What a joke. Sent out the 8th and today is the 12th and no game. REFUND.

  • LEIGH BOND
  • 2 years, 7 months ago

Yeah, same here. I can't see it coming after 4pm so I hope it comes before then. I might still go to midnight launch...

  • Mananchaya Edwards
  • 2 years, 7 months ago

i ordered mine on Friday the 2nd of November and it still hasn't turned up, they sent me an invoice saying it was meant to be due by the 10th with is today

  • Thomas Butt
  • 2 years, 7 months ago

mine put the due by date being 10/12/12 and I ordered it on the 4th November, i just hope this was a miss type

  • James Wimberley
  • 2 years, 7 months ago

Hi I ordered mine Sunday morning, got the pre-order codes on Wednesday and it still hasn't turned up. I was expecting it on Thursday at the latest (Allows for 4 days for delivery), but still nothing. Hopefully it comes tomorrow...

  • Nathan Rivers
  • 2 years, 7 months ago

Also ordered mine on Sunday and still not ****** arrived !!!!

  • Robert Hulston
  • 2 years, 7 months ago

Hey has anyone had there copy yet still not got my copy WTF !!!!!!!!!!

  • Ricardo Pinho
  • 2 years, 7 months ago

Also ordered mine on Sunday and still waiting....

  • lee robins
  • 2 years, 7 months ago

Just got mine so happy, it is annoying waiting but good things come to those who wait.

  • Mananchaya Edwards
  • 2 years, 7 months ago

i ordered on the friday still waiting

  • Billy Leese
  • 2 years, 7 months ago

I ordered mine on Sunday still hasn't arrived getting worried

  • Billy Leese
  • 2 years, 8 months ago

Why hasn't my game come yet I ordered it on Sunday and some other people ordered there's on Monday and got it the next day

  • James Wimberley
  • 2 years, 7 months ago

I am in the same boat. I ordered mine Sunday morning, got the pre-order codes on Wednesday and it still hasn't turned up. I was expecting it on Thursday at the latest (Allows for 4 days for delivery), but still nothing.

  • josh roberts
  • 2 years, 8 months ago

hi i got the preoder keys on wensday but still wating for the game but what do i do with these keys i heard there for in game stuff but i thought the code for the in gamestuff came with the game please help

  • Jessica Barnfield
  • 2 years, 7 months ago

the code from email are pre-order bounes

  • Robert Hulston
  • 2 years, 8 months ago

still haven't got my copy ordered on sat night, not happy that ppl ordered there's on monday and got it tuesday WTF

  • Gregg Baxter
  • 2 years, 8 months ago

Same here, unacceptable

  • Jill King
  • 2 years, 8 months ago

same here but we ordered Friday night... Still not been dispatched

  • Adam Muspratt
  • 2 years, 8 months ago

I think im going to cry, silll not halo :(

  • Adam Muspratt
  • 2 years, 8 months ago

I ordered on the 2nd and its still not here, i will be a sad panda I don't get it tomorrow

  • Billy Leese
  • 2 years, 8 months ago

I ordered mine on Sunday why have I still not got it? :(

  • Nathan Rivers
  • 2 years, 8 months ago

My order states sent on 5th but still not arrived!!! :-(

  • Kieron ly
  • 2 years, 8 months ago

Why do i still not have it :(?

  • Corey Percival
  • 2 years, 8 months ago

Excellent service, many thanks coolshop just had my item delivered today! :)

  • Adam Muspratt
  • 2 years, 8 months ago

Odd question but is the limited edition small enough tp fit through a letter box?

  • James Greenwood
  • 2 years, 8 months ago

Yeh the limited edition is great im loving it so far.

  • Jessica Barnfield
  • 2 years, 8 months ago

If you havn't got it yet its really worth the wait I love this game!!!

  • catrina mcmahon
  • 2 years, 8 months ago

i got emailed pre order cd keys today, what are these ?? i ordered halo for my boyfriends birthday so have no idea what these are

  • Sean Sillery
  • 2 years, 8 months ago

Just bonus codes for in-game stuff. Just forward them the emails on his B-day he will know what it is.

  • Taze Little
  • 2 years, 8 months ago

I ordered mine on Sunday eve and I've still not received the game yet but ive had order pre-order codes. Am i the only one?

  • Kieron ly
  • 2 years, 8 months ago

I ordered mine on friday and got the pre-order code today too

  • Gregg Baxter
  • 2 years, 8 months ago

Saturday afternoon. Got the codes but not the game. Does it come in the normal post or by courier?

  • Ross Booth
  • 2 years, 8 months ago

Ordered mine lunchtime monday and got it lunchtime today (Wednesday). Nice one

  • Sean Sillery
  • 2 years, 8 months ago

Just got it delivered at 11:15. Very happy, in perfect condition very quick delivery considering it got sent this Monday. Also got sent a bunch of Pre-Order codes in email so I'm really chuffed!

  • Sean Sillery
  • 2 years, 8 months ago

Also Customer Service was great, Sofie was very helpful.

  • Corey Percival
  • 2 years, 8 months ago

Excellent news, you live in the uk right? Customer service has been brill definately, hopefully mine comes before the weekend :)

  • Sean Sillery
  • 2 years, 8 months ago

Yep UK. Best of luck!

  • LEIGH BOND
  • 2 years, 8 months ago

Hi coolshop, when will these be dispatched? Many thanks

  • Daniel White
  • 2 years, 8 months ago

Sometime today Coolshop have taken payment from me. So hopefully they have been dispatched.

  • LEIGH BOND
  • 2 years, 8 months ago

Did you order this version, ps3 version with nuketown 2025? They haven't taken payment from me yet. What's the latest update on the status of your order?

  • Daniel White
  • 2 years, 8 months ago

Yes I ordered this version but the latest in my order is still payment reserved

  • Daniel White
  • 2 years, 8 months ago

At 2pm today I've got Betaling godkendt med Transaktions on my order. Payment received I think, so hopefully it was dispatched to.

  • LEIGH BOND
  • 2 years, 8 months ago

Me too, it means payment approved. Probally be dispatched tomorrow i think. Hope so...

  • Daniel White
  • 2 years, 7 months ago

My order is now completed and the product was sent 8/11.

  • LEIGH BOND
  • 2 years, 7 months ago

Hmm, mine says sent today, when did you order? Wonder why yours was sent a day earlier.

  • Daniel White
  • 2 years, 7 months ago

October 5th. Well I didn't get it today so fingers crossed tomorrow.

  • LEIGH BOND
  • 2 years, 7 months ago

I daniel, did you get it today?

  • Daniel White
  • 2 years, 7 months ago

Nope. Sent out 8/11 and I'm still waiting. It better come tomorrow (12/11).

  • LEIGH BOND
  • 2 years, 7 months ago

What county are you in? I'm hoping it comes on Monday because I was going to go to midnight launch.

  • James Greenwood
  • 2 years, 8 months ago

were can I find a refrence number for my item?

  • Corey Percival
  • 2 years, 8 months ago

If anyone has any good news regarding delivery let me know, im pretty much itching to get this haha

  • James Greenwood
  • 2 years, 8 months ago

When did it get dispatched?

  • Corey Percival
  • 2 years, 8 months ago

monday as far as i can see

  • Duncan Mathews
  • 2 years, 8 months ago

Mine just arrived!

  • Corey Percival
  • 2 years, 8 months ago

Nice, do you know anything about delivery like is the item tracked or anything? also I just got sent a bunch of pre order keys, what are these? lol cheers for lettin me know nice to see there being delivered

  • Duncan Mathews
  • 2 years, 8 months ago

Avatar gear, armour codes, that kind of thing. No idea about tracking - live chat may be helpful if yours hasn't arrived yet.

  • James Greenwood
  • 2 years, 8 months ago

I was wrong all shipments are from denmark how long will that take to get to the uk with pdk delivery it was dispatched on monday

  • Sean Sillery
  • 2 years, 8 months ago

I have had a live chat with pdk and they said anywhere between 2-50 days, so its still possible we will get it tomorrow. Keep in mind people on here who had it dispatched Friday got it on this Monday so that's a little reassuring.

  • Sean Sillery
  • 2 years, 8 months ago

http://www.postdanmark.dk/en/tracktrace/Pages/home.aspx You can track you're order if you have the item ID. (I don't having tried a few numbers on my invoice) Will try getting the ID off customer services tomorrow myself.

  • Corey Percival
  • 2 years, 8 months ago

the pople that got theirs on monday, they order from denmark to UK also? that would be cool, hopefully if it arrives by this saturday I will be a happy bunny :)

  • James Greenwood
  • 2 years, 8 months ago

it should come tomorow the latest would be thursday but probobly wouldn't be that day probably tomorow considering it was delivered at like 5 in the morning. ( by the way did you meen 2-5 )

  • Sean Sillery
  • 2 years, 8 months ago

Nope, the person told me 2-50 the gap obviously meaning there is many international delivery options but it shows 2nd day delivery is possible.

  • Sean Sillery
  • 2 years, 8 months ago

Or it was a typo by them :S.... Defo said 2-50 (Probably was a typo)

  • James Greenwood
  • 2 years, 8 months ago

for us it is 2-5 We are not that far are package will be in the uk probably ready for delivery tomorow.

  • Sean Sillery
  • 2 years, 8 months ago

Yh I'd say its down to Royal Mail not cocking it up now.... Or any of those new crimbo staff sneaking off with a mysterious UNSC box under their arms :s.

  • lee wilson
  • 2 years, 8 months ago

Im not sure if I have bought the item because I haven't recived a email to say its been paid for.

  • LEIGH BOND
  • 2 years, 8 months ago

They normally take payment when your order is dispatched i think, i havnt had one either

  • Gregg Baxter
  • 2 years, 8 months ago

I also have the 10.12.2012 due date. I got the invoice today, hope that means it'll arrive soonish!

  • Sean Sillery
  • 2 years, 8 months ago

I suspect its something to do with credit rather then the delivery time.... Meh. Best of luck.

  • James Greenwood
  • 2 years, 8 months ago

I think thats when something happens with your credit card it means you must pay by then or it wont be reserved and it will be re-sold but not to worry we have already paid. should come tomorrow. :)

  • Sean Sillery
  • 2 years, 8 months ago

Ahh ok, thanks again James. All fingers crossed for tomorrow

  • Gregg Baxter
  • 2 years, 8 months ago

We'll have to have a coolshop spartan ops team as everyone else will have played the first episode :p

  • Sean Sillery
  • 2 years, 8 months ago

Haha, get a coolshop clan going :P

  • James Greenwood
  • 2 years, 8 months ago

I really hope it comes tomorow. it was dispatched on moday very early so I hope it comes.

  • Jessica Barnfield
  • 2 years, 8 months ago

Has anyone received it yet?

  • Sean Sillery
  • 2 years, 8 months ago

Nah, got sent off yesterday so I'll be lucky if I get it tomorrow.

  • Kieron ly
  • 2 years, 8 months ago

It'll be lucky if we get it today because it was only shipped yesterday

  • Sean Sillery
  • 2 years, 8 months ago

Must stop watching Halo 4 vids :(. Hopefully we will get it tomorrow, Amazon has it in stock again and with guaranteed delivery by tomorrow.

  • Kieron ly
  • 2 years, 8 months ago

Yeah most my friends have got it :/ I've forced myself not to watch any videos :')

  • Sean Sillery
  • 2 years, 8 months ago

Lol I dare not sign in to Xbox live :(.

  • Jessica Barnfield
  • 2 years, 8 months ago

Should get it tomorrow or Thursday. Everyone I know has it. Trying not to watch videos but my YouTube is full of them :(.

  • Renee Lozada
  • 2 years, 8 months ago

Yeah, I was hoping mine would arrive today but it's not looking too good.

  • Sean Sillery
  • 2 years, 8 months ago

Did anyone else get an invoice through email?

  • Jessica Barnfield
  • 2 years, 8 months ago

I did.

  • Sean Sillery
  • 2 years, 8 months ago

I ask as my due date is: 10-12-2012.... I presume(hope) that's a typo.

  • Sean Sillery
  • 2 years, 8 months ago

Delivered by:PDK Privat Udland. Cant find a Track number that works on the site.

  • James Greenwood
  • 2 years, 8 months ago

what is pdk and is it fast