Help Center

How can we help you:
FAQ top questions and answers:
1. Delivery time - 1B. Has my order been sent?
2A. Tracking number - 2B. No tracking data
3. Wrong address
4. Cancel an order
5. Was the payment charged?

Or please select a topic below.
Buy your Christmas gifts from Coolshop! All orders made between 1. Nov - 23 Dec can be returned up until 15 Jan 2018!

Read more here.

    Chat with us

    Open hours

    Monday - Thursday
    08:00 am - 04:00 pm
    08:00 am - 03:00 pm

    If you sent us an e-mail already, please notify our supporter so we can help you better. :)

    Email us

    We will reply as fast as possible


    An error occurred while trying to process the request. Contact customer service if the error persists.

    Added to basket

    Keep shoppingView basket
    Go to top