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Shop your Christmas gifts with peace of mind 🎅 We have extended your return right to Jan 31st 2022 for all purchases made between Sep 22nd - Dec 23rd. Read more here.

Returning Christmas gifts

Christmas is a lovely holiday, but sometimes it can be one of the busiest times of the year. Therefore Coolshop has decided that you can shop in our store early before the big day, and still be able to return your purchases in case it was not wanted after all – e.g. if someone else in the family bought the same item.

All orders made between 22.09.– 23.12  can be returned up to until 31th of January. Just send us an email! :)

Read also our terms regarding more specifics about returns, e.g. product condition etc. The items has to be unused etc. and still in their protective wrapping with games, as with normal returns.

Naturally the right to return does not apply to download products. Products ordered on the 24th and later follow the normal return right policy.

See how to return.

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Monday – Friday
08:00 – 20:30
Saturday – Sunday
08:00 – 15:30

If you sent us an e-mail already, please notify our supporter so we can help you better. :)

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